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OnStar appreciates you input as a valued partner and invites you to participate in a 5-10 minute online survey. Please tell us how we are doing, what resources we can provide and how we can work more effectively with you and your agency. Thank you for your continued support and partnership.

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Learn how OnStar works with emergency services, get training and more

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Working together for safer communities.

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Public safety professionals do so much to keep us safe. OnStar is proud to work with these tireless protectors every day. We provide them with services that help them do their job - and help make American roads and communities safer. Here you can learn how OnStar works with public safety professionals, see their stories, and learn how OnStar can help in an emergency.

See how our fire-fighting partners work to keep us safe.
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Introducing the GM First Responders Discount*1

First responders get special pricing on GM vehicles

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Public Safety Training

Interested in learning how OnStar can help first responders in emergency events? OnStar Public Safety Training is available at no cost. This hour-long self-paced interactive contains a course completion certificate and has been approved for continuing education credit. Contact us to inquire about details at emergencyservices@onstar.com.

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First Responder Stories

Experience a day in the life of a first responder. This exclusive content allows you to hear first-hand accounts of how public safety professionals approach their work — and the many ways they partner with OnStar.

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1 * Restriction may apply to first responders employed by state or municipal governments.

2 * Prices do not include state and local sales taxes. If applicable, state and local sales taxes will be displayed on the Checkout page. Prices and plans are subject to change. A credit card or automatic debit payment is required for all online transactions. Call 1.888.4ONSTAR for more details.

3 * OnStar acts as a link to existing emergency service providers. Not all vehicles may transmit all crash data.

4 * Roadside service provided by Allstate Roadside Services. Limitations and restrictions apply.

5 * Services are subject to user terms and limitations and vary by vehicle model. Requires subscription to Security Plan, Guidance Plan, or Safety & Security Plan. These services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. Check here for more details.

6 * Requires subscription to Guidance Plan, Unlimited Access Plan, OnStar Safety & Security Plan or Navigation Add-On. Services are subject to user terms and limitations, and vary by vehicle model. Check here for more details.

7 * Requires subscription to Remote Access Plan or Unlimited Access Plan. Services are subject to user terms and limitations and vary by vehicle model. Unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. Check here for more details.

8 * AT&T Connected Car Unlimited Plan (Prepaid 30-Day Auto Renewal): U.S. only. Prepaid session-based data plans provide you with access to AT&T wireless data services for your equipped vehicle including, but not limited to, features that may be used with wireless data services, content and application. Eligible vehicle, data plan and compatible SIM card required. Duration: Session-based prepaid plans for 30 days. Auto Renewal: Plans automatically renew every 30 days unless canceled. To cancel at any time, call 888.466.7827 or by accessing your account online. Auto-Renewal Payments: Monthly charges will automatically be billed to credit card on file on day 30 unless canceled. Payments are nonrefundable (subject to applicable law). Pricing: $20 for a 30-day prepaid plan. Limit: 1 vehicle per 30-day prepaid plan. Devices: Sold separately. Data: For use in the U.S. only. Hotspot: Connects a limited number of Wi-Fi-capable devices per vehicle hotspot as specified by the vehicle maker. Devices connected to vehicle’s hotspot use data from your plan. Once a device connects, it will automatically reconnect and use data from your plan unless hotspot is removed from returning device settings or hotspot password is changed. Performance varies based on number of devices connected and other factors. Stream Saver feature not available for this Plan. General Wireless Service Terms: Subject to AT&T Session-Based Wireless Data Services Agreement available at att.com/USTermsandconditions. Pricing, offer and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere.

9 * OnStar Advisors are certified by the International Academies of Emergency Dispatch.